Asking good questions

You don’t need special syntax or keywords. Just ask Edward the way you’d ask a knowledgeable colleague. A few habits will get you sharper, faster answers.

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Ask in plain language

Ask real underwriting questions in natural language. For example:

• “Will this carrier write a restaurant with a deep fryer?”
• “Can I write a DB-12 Aston Martin, and which carrier is the better fit?”
• “What’s the minimum deductible for a wood-frame building in this region?”

Edward decides whether your question needs underwriting evidence and pulls the relevant carrier rules to answer it.

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Set the carrier, product, and region

Edward answers within a scope: a specific carrier, product, and region. It works this out for you:

• If you name a carrier or region in your question, Edward uses it.
• If you don’t, Edward falls back to your default region and your assigned scopes.

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Ask follow-up questions

Edward remembers the context of your conversation. Once you’ve established the carrier and product, you can keep drilling in without repeating yourself:

“Will Carrier X write a bakery?” “What about with a wood-fired oven?” “And if the building is over 40 years old?”

Each follow-up builds on the last, so you get a natural back-and-forth instead of starting over each time.

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Reference a specific document

If you want an answer from a particular document, mention or attach it in your question. Edward will focus on that document rather than searching your whole library.